Services / VoIP & Unified Communications
VoIP & Unified Communications
Voice, video and meetings in one unified solution
Bring calls, video meetings and conferencing together so your team stops juggling multiple tools and meeting links.
Connected communications, simplified
- HD voice on any device
- Video meetings with screen sharing
- Conference bridge for group calls
- Presence so you can see who is free
- Call quality monitoring
What’s included
Communication that just works
The reliability of an enterprise network, sized and priced for a growing business.
HD voice quality
Enjoy clear, professional voice quality across supported devices and connections.
Video meetings
Connect face-to-face with your team through video meetings with built-in screen sharing.
Conferencing
Host group calls with internal and external participants using a single dial-in.
Call quality monitoring
Tools help monitor call performance and identify potential quality issues.
Work across your devices
Stay connected from your desk phone, laptop, tablet or mobile device with a consistent communications experience.
Built-in redundancy
Redundant infrastructure helps maintain service availability when network issues occur.
Illustrative example
In practice
Bring your communications together
Managing separate phone, meeting and conferencing tools can add cost and complexity. A unified communications solution helps simplify how your team connects and collaborates.
How it works
A smooth, guided migration
Review your setup
We look at how your team currently calls, meets and collaborates, and where the gaps are.
Move in stages
We can transition teams in planned stages to help minimize disruption during the change.
Tune and optimise
We check quality once real traffic is flowing and adjust anything that needs it.
FAQ
Questions about voip & unified communications
Will VoIP work on our current internet connection?
In most cases, yes. We can assess your internet connection before setup and let you know if any changes or upgrades are recommended.
Can we use our existing headsets and devices?
Generally, yes. Many standard headsets and IP phones may be compatible, and we can help confirm compatibility with your existing equipment before setup.
How is this different from a regular phone line?
VoIP carries calls over an internet connection rather than a traditional phone line, making it easier to combine calling with features such as call routing, video meetings and mobile apps.
Ready to modernize how your business communicates?
See NovaVolt in action with a personalized walkthrough. No pressure, no obligation.