Privacy Policy

NovaVolt Systems (“NovaVolt,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, contact us, or use our business communication services.

1. Information We Collect

We may collect information you provide directly to us, including your name, email address, telephone number, company name, billing and account information, and information you provide when requesting information, contacting support, requesting a demo, subscribing to communications, or using our services.

We may also automatically collect certain technical information when you use our website, such as your IP address, browser type, device information, pages visited, and similar usage information.

When customers use NovaVolt communication services, certain account, telephone, messaging, call-related, technical, and service-usage information may be processed as necessary to provide, maintain, secure, support, and improve those services.

2. How We Use Information

We may use information to:

• Provide and manage our products and services
• Respond to inquiries and customer-support requests
• Establish and maintain customer accounts
• Process transactions and administer billing
• Operate, maintain, secure, and improve our website and services
• Communicate important service or account information
• Send marketing communications where permitted and allow recipients to opt out
• Detect or prevent fraud, abuse, security incidents, or misuse
• Comply with applicable legal and regulatory requirements

3. How We Share Information

NovaVolt does not sell personal information.

We may share information with service providers and technology partners that help us operate our business and deliver our services. These may include communications infrastructure, hosting, payment processing, analytics, customer-support, and other technology providers.

We may also disclose information when required by law, to comply with legal processes or regulatory obligations, or when reasonably necessary to protect NovaVolt, our customers, or others.

4. Cookies and Website Technologies

Our website may use cookies and similar technologies that are necessary for website functionality or that help us understand how visitors use the website.

Your browser may allow you to control or disable certain cookies. Some website features may not function correctly if certain cookies are disabled.

5. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, comply with legal and regulatory requirements, resolve disputes, and enforce agreements.

Retention periods may vary depending on the type of information and the purpose for which it is processed.

6. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission, communications network, or electronic storage system can be guaranteed to be completely secure.

7. Your Privacy Rights

Depending on where you live and applicable law, you may have rights regarding your personal information, including the right to request access to, correction of, or deletion of certain personal information.

You may also opt out of marketing communications by following the unsubscribe instructions included in those communications or by contacting us.

8. Third-Party Services

NovaVolt may rely on third-party service providers and technology platforms to provide portions of our services. Their processing of information may also be governed by their applicable privacy practices and contractual obligations.

Our website may contain links to third-party websites. NovaVolt is not responsible for the privacy practices of websites or services that we do not control.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, business practices, technology, or legal requirements.

When we make changes, we will update the “Last Updated” date displayed at the top of this policy.

10. Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact:

NovaVolt Systems
Dallas, Texas
Email: contact@novavoltsystems.com